Refund & Return Policy
Our Refund & Return Policy
Live Pure products may be returned within 30 days of purchase for a refund, less a 15% re-stocking fee. Products that have been mailed to the lab are not returnable.
We hope that our service has been outstanding, and that we will continue to provide you with your indoor air and water quality assessment needs in the future!
Live Pure is a designer and manufacturer of products that help consumers assess the quality, health and safety of their indoor environments. Our mission is to educate our customers about their indoor air and drinking water quality, and empower them to take action to improve their well-being and comfort.
Our indoor air and water quality assessment kits are designed to easily and affordably identify potential air and water quality problems by providing unbiased results from independent, accredited labs. We are not affiliated with remediation or mitigation professionals, insurance adjusters or real estate agents. Truth, transparency and integrity are our main goals.
Our products are assembled in the United States at our company headquarters in the beautiful seacoast area of New Hampshire.